Annual Subscription Refund Policy

Refund Policy for Annual Online Subscription Listing Plan of counsell.in

Effective Date: 1-dec-2023

1. Refund Eligibility

Users who have purchased an annual online subscription listing plan are eligible for a refund under the following circumstances:

a. Dissatisfaction with Service: users who are dissatisfied with the service provided may request a refund within 7 days of their subscription purchase.

b. Service Interruption: In the event of prolonged service interruptions or technical issues that significantly impacted the user's ability to utilize the subscription service, a refund may be granted upon request.

2. Refund Request Process

To initiate a refund request, customers must submit a written request via email to contact at rextertech dot com. The email should include the following information:

Full Name
Email Address Used for Purchase
Date of Purchase
Reason for Refund Request
Any relevant supporting documentation (e.g., screenshots, error messages)

3. Refund Evaluation

All refund requests will be thoroughly evaluated by our customer support team. Requests will be processed within 7 business days of receipt. We reserve the right to contact users for additional information if needed.

4. Refund Approval

a. Dissatisfaction with Service: If the user's reason for refund is dissatisfaction with the service, a refund will be approved if the request is made within 30 days of the subscription purchase date. The refunded amount will be prorated based on the remaining unused months of the subscription.

b. Service Interruption: If the customer's reason for refund is service interruption, a refund will be approved if the interruption lasts for more than [Y] consecutive days within the subscription period.

5. Non-Refundable Situations

a. If a customer violates the terms of use or engages in any fraudulent activity, they will not be eligible for a refund.

b. Customers who have used the service extensively and have benefited from it during the subscription period may not be eligible for a refund.

c. Parent company of counsell.in rextertech reserves the rights.

d. By signing up user agrees to terms and conditions of the site which include refund policy also.

6. Contact Information

For any inquiries or refund requests, please contact our customer support team on contact at rextertech dot com.

Please review this refund policy thoroughly before making a purchase. By purchasing the annual online subscription listing plan, you agree to the terms outlined in this policy. This policy is subject to change at any time without prior notice.